Privacy Policy

This Privacy Policy explains how Diamond Piper Software LLC ("Diamond Piper," "we," "us," or "our") collects, uses, stores, and discloses information when you use Resume Studio.

1. Information We Collect

When you create and use a Resume Studio account, we may collect:

• Account information, such as your name, email address, password hash, account status, email-verification status, registration date, and last-login information.
• Resume and cover-letter content you choose to enter, including contact information, employment history, education, skills, professional summaries, objectives, certifications, projects, awards, volunteer experience, custom sections, target positions, and cover-letter content.
• Application preferences, such as resume design, accent color, margins, section order, page-break preferences, and confirmation-message settings.
• Security and technical information, such as IP addresses associated with login attempts, session information, and password-reset or email-verification token records.

2. How We Use Information

We use information to operate Resume Studio, authenticate accounts, provide email verification and password resets, save and render resumes and cover letters, generate previews and print/PDF-ready output, provide administrative support, protect the application from abuse, maintain backups, and improve reliability.

3. Resume and Cover-Letter Content

You control the information you enter into your resumes and cover letters. Resume Studio stores that content so you can return to it, edit it, duplicate it, preview it, and create printable or PDF-ready documents. Because resumes may contain personal information, you should only enter information you are comfortable storing in the service and sharing in documents you generate.

4. Email Verification and Password Reset

Resume Studio may send transactional email for account verification, password resets, and related account-security functions. Verification and reset links use time-limited, single-use tokens. Token values are stored in hashed form in the application database.

5. Cookies and Sessions

Resume Studio uses a session cookie that is necessary to keep you signed in and maintain secure application state. The application is not designed to use this session cookie for advertising.

6. QR Code Generation

If you choose to include a QR code on a resume, Resume Studio sends the URL encoded in that QR code to QuickChart in order to generate the QR-code image. The URL you choose may therefore be processed by QuickChart under its own terms and privacy practices. Do not enable a QR code for a URL you do not want transmitted to that service.

7. Service Providers and Hosting

Resume Studio may rely on hosting, database, email-delivery, backup, security, and other technical service providers to operate the application. Those providers may process information as necessary to provide their services. We do not grant service providers permission to use Resume Studio content for their own advertising purposes.

8. Administrative Access

Authorized Resume Studio administrators may access account records and saved resume or cover-letter data when reasonably necessary to administer the service, provide support, investigate security issues, manage accounts, export application data, or maintain the system.

9. Data Retention

Account and document information may be retained while your account remains active and for a reasonable period afterward as needed for backups, security, legal obligations, dispute resolution, or system integrity. Password-reset and email-verification tokens are intended to expire and become unusable after their configured validity periods.

10. Data Security

We use reasonable technical and administrative safeguards designed to protect information, including password hashing, session protections, hashed reset and verification tokens, access controls, and separation of private configuration from the public web directory. No internet service or storage system can guarantee absolute security.

11. Your Choices

You can edit or remove resume and cover-letter content through the application. You may also contact Diamond Piper Software LLC regarding questions about your account or requests concerning your information. Some information may need to be retained when required for security, legal, backup, or operational purposes.

12. Children's Privacy

Resume Studio is intended for use in creating employment-related documents and is not directed to children under 13. If we learn that information from a child under 13 was collected without appropriate authorization, we will take reasonable steps to address it.

13. Changes to This Policy

We may update this Privacy Policy as Resume Studio changes. The updated policy will be posted in the application with a revised effective or last-updated date.

14. Contact

Questions about this Privacy Policy or Resume Studio privacy practices may be directed to Diamond Piper Software LLC through the contact information provided by the company.